Manage Your Account
| Mobile App | Online Banking | Phone (Live Support) |
Online Chat | Branch | ATM | |
|---|---|---|---|---|---|---|
| Check Account Balance | X | X | X | X | X | X |
| Order Cashier’s Checks | X | |||||
| Order Personal/ Business Checks |
X | X | X | X | ||
| View Statements | X | X | X | X | ||
| Account Transaction Activity |
X | X | X | X | X | |
| Disputes/Fraud | Secure Message | Secure Message | X | X | ||
| Set Up Account Alerts | X | X | ||||
| Update Personal Information | X | X | X | X | ||
| Enroll in Online Banking | X | X | X | X | ||
| Locate a Branch | X | X | X | X | X |
Manage Your Card
| Mobile App | Online Banking | Phone (Live Support) |
Online Chat | Branch | ATM | |
|---|---|---|---|---|---|---|
| Credit Card Cash Advance | X | X | X | |||
| Activate a Debit Card | X | X | ||||
| Request a New Debit Card | X | X | X | X | ||
| Turn Debit Card On/Off | X | CardValet | X | CardValet | ||||
| Set Up Debit Card Alerts | CardValet | CardValet | ||||
| Activate a Credit Card | X | X | ||||
| Change Credit Card PIN | ||||||
| Increase Credit Card Limit | Secure Message | Secure Message | X | X | ||
| Replace a Credit Card | Secure Message | Secure Message | X | X | ||
| Report a Debit or Credit Card lost or Stolen | Secure Message | Secure Message | X | X | ||
| Set Up Travel Notifications | Secure Message | Secure Message | X | X | ||
| Gift Cards | Tulsa Locations Only |
Make Payment/Transfers
| Mobile App | Online Banking | Phone (Live Support) |
Online Chat | Branch | ATM | |
|---|---|---|---|---|---|---|
| Bill Pay Setup/Questions |
X | X | X | X | X | |
| Transfers/Payments Between Red Crown Accounts |
X | X | X | X | ||
| Transfer Money to Another Red Crown Member |
X | X | X | X | ||
| External Transfers | X | X | ||||
| Wire Transfers | Secure Message | Secure Message | X | X |
Deposit/Withdraw Funds
| Mobile App | Online Banking | Phone (Live Support) |
Online Chat | Branch | ATM | |
|---|---|---|---|---|---|---|
| Deposit a Check | X | X | ||||
| Withdraw Cash | X | X | ||||
| Deposit Cash | X | X |
Submit Applications
| Mobile Phone | Desktop | Phone (Live Support) |
Online Chat | Branch | ATM | |
|---|---|---|---|---|---|---|
| Membership Application | redcrown.org | redcrown.org | X | X | ||
| Credit Card Application | redcrown.org | redcrown.org | X | X | ||
| Auto Loan Application | redcrown.org | redcrown.org | X | X | ||
| Mortgage Application | redcrown.org | redcrown.org | X | X | ||
| Personal Loan Application | redcrown.org | redcrown.org | X | X | ||
| Home Equity Loan Application | redcrown.org | redcrown.org | X | X | ||
| Open Certificate | redcrown.org | redcrown.org | X | X |